RFID After-Sales Services
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Hardware and software update for peak performance
We have a wide range of after-sales services designed to keep your hardware and software up to date, and offering maximum performance.
These after-sales services are aimed towards:
- Maintaining your appliance infrastructure
- Software and firmware updates
- Providing you with a scale of on-site service
- Providing you with a scale of services from the beginning
- Preventing stock-outs of your consumables
Updating with new developments can provide you with new advantages at a very low cost, while preventing unexpected breakage of devices due to occasional accidents, ensuring you a permanent benefit in the use of the devices.
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Services from the beginning
The services provided by Dipole cover the bronze level and gold level guarantee, depending on the type of product and the needs to be satisfied.
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Stay updated
Keeping up to date is always beneficial because it incorporates advances that take place on a daily basis. We regularly add new features that may be useful to you.
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On-site service
We are available after the sale, providing you with an on-site service at your request. Specialised technicians will come to your facilities depending on the type of service contracted.
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Implementation follow-up
Active follow-up during and after implementation is ideal for projects of a certain size and complexity.
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